ICAI Helpline Number: For Exam, SSP & Technical Support
ICAI helpline numbers help students or members with any questions. Check the ICAI helpline for registration, examination, study materials, and more. Access the contact number and email.
Table of Content
The Institute of Chartered Accountants of India (ICAI) is the national professional account body of India. It was established to regulate the profession of chartered accountancy in the country. Over the years, the ICAI accounting has evolved into a major institute for the profession, providing strong assistance to its members, students, and stakeholders. An important aspect of this support system is the ICAI helpline number, which is an important resource for addressing various questions and concerns.
ICAI Helpline Numbers and Mails
The ICAI helpline provides various contact points based on the nature of your query. Below are some major numbers and email addresses that help you get the necessary help:
| ICAI Helpline Numbers and Emails | ||
| Category | Helpline Number | Email Address |
| General Queries | +91-120-3045 100, +91-120-4953 755 | icaiho@icai.in |
| Exam Queries | +91-120-3054 851, +91-120-4953 752 | exam@icai.in |
| BOS (Board of Studies) | +91-120-3054 961, +91-120-4953 750 | bos@icai.in |
These contact points are required to address specific requirements and ensure that your questions are resolved immediately.
How to Effectively Use the Helpline Number
To avail the maximum benefit of the ICAI helpline, it is important to follow some of the best practices:
- Stay clear and brief: It is clearly a matter of query or anxiety. This helps assistant employees to understand and address your issue more efficiently.
- Prepare relevant information: Keep your registration number, membership number, or any other relevant details. This information is often required to verify your identity and provide accurate assistance.
- Use official channels: Always use the official helpline numbers and email addresses provided by ICAI. This ensures that your query is directed to the right department.
- Follow if necessary: ​​If you do not get any response within the appropriate time limit, do not hesitate to follow. Sometimes firmness may be necessary to solve your issues.
Why You Might Need the ICAI Helpline Number
Whether you are a student, member, or interested in making a career in chartered accountancy, you may have many questions and concerns. The ICAI helpline is designed to assist with a wide range of issues, including:
- Registration and membership questions: Guidance on the registration process for new students, renewal of membership, and any related concerns.
- Examination Support: CA exam schedule, result, admission card, and information about any discrepancies that may arise.
- Study materials and resources: aid in obtaining study materials, updates on course changes, and access to various educational resources.
- Technical and professional advice: Help professional development, including technical questions, moral standards, and practice management.
- General Information: Explanation of events, workshops, seminars, and other activities organized by ICAI.
ICAI Online Support
In addition to the helpline, ICAI provides extensive online support through its official website and other digital platforms. Here is how you can take advantage of these resources:
The ICAI website (www.icai.org) is a treasure of information. It offers:
- Announcements: Regular updates on important announcements, including examination schedules, result announcements, and policy changes.
- Download: access to various forms, study materials, and publications.
- E-service: online services such as registration, fee payment, and result checking.
ICAI Mobile App
ICAI has a mobile app that provides access to various services. Facilities include the latest updates: Real-time notifications about important updates and announcements. Study Resource: Study materials, practice tests, and access to educational videos. Member Services: To the members to manage your profile, renew the membership, and more.
Social Media and Online Community
ICAI is active on social media platforms like Facebook, Twitter, and LinkedIn. These platforms are useful for this:
- Stay informed: Keep up with the latest news, events, and updates from ICAI.
- Community support: connecting with other students and professionals, sharing experiences, and taking advice.
- Webinar and Live Session: Participation in live sessions and webinars hosted by ICAI on various subjects.
Tips for Students and Members
Navigating the ICAI journey can be challenging, but here are some suggestions that are to help you on the way:
For students
- Stay organized: Keep important dates, deadlines, and tracks of the study program.
- Use resources: Study materials, practice tests, and online resources are provided by ICAI.
- Join the study groups: cooperate with fellow students to share knowledge and resources and support each other.
For members
- Continue to learn: CPE engaged in continuous business development through programs and other learning opportunities.
- Network: Build and maintain a professional network within the ICAI community.
- Follow morality: Always follow the moral standards set by ICAI to maintain the integrity of the profession.
The ICAI helpline number is an important resource for students, members, and anyone interested in chartered accountancy. By providing timely and accurate support, ICAI ensures that its stakeholders can confidently and easily navigate their journey. Whether you have a simple query or a complex issue, the helpline and other support services given by ICAI are to help you at every step.
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FAQs
What is the ICAI helpline number for student support?
The ICAI helpline number for student-related queries is 1800 419 2929 (toll-free). Students can contact this number for help regarding registration, exam forms, admit cards, results, and other academic issues during working hours.
How can I contact ICAI for exam-related issues?
For exam-related queries, students can call the ICAI helpline at 0120-3054851/852/853/854 or 0120-4953751/752/753/754. These numbers are active on working days and help with exam form errors, center changes, and other related concerns.
What are the ICAI helpline working hours?
ICAI helpline services are available on Monday to Saturday, from 10:00 AM to 5:00 PM, except on national holidays. Students are advised to call during these hours for quick assistance with any ICAI-related query.
Is there a different helpline for CPT, Inter, and Final students?
No, there is a common ICAI helpline number for all levels—CPT (now Foundation), Intermediate, and Final. However, ICAI may route your query to a specific department based on the nature of your concern.
Can I email ICAI instead of calling the helpline number?
Yes, students can also email their concerns to studenthelpline@icai.in. For exam-specific issues, write to examhelpline@icai.in. Make sure to mention your registration number, name, and complete query for faster resolution.
What should I keep ready before calling the ICAI helpline?
Before calling the ICAI helpline, keep your registration number, date of birth, and other relevant documents handy. This ensures faster resolution, as the representative may ask for these details to verify your identity.
Can international students call the ICAI helpline number?
International students can also contact ICAI, but standard toll-free numbers may not work. Instead, they should use the ICAI email support system or call from abroad using the regular helpline number with country code: +91 120 3054 851.
What if the ICAI helpline number is busy or not working?
Due to high volume during results or registration periods, helpline numbers may be busy. In such cases, try calling during non-peak hours or use ICAI’s email support or raise a query through the Self Service Portal (SSP).
Does ICAI provide a helpline for technical issues in SSP Portal?
Yes, for SSP Portal-related technical issues like login errors or document uploads, you can call the SSP helpline at 0120-4648888 or email ssp.helpdesk@icai.in. Mention your registration details for quicker support.
Where can I find the latest ICAI helpline numbers officially?
The latest ICAI helpline numbers and contact details are available on the official ICAI website at www.icai.org. Visit the “Contact Us” or “Student Support” section for updated and department-wise helpline information.



